The Vanilla Card is the perfect universal gift card one can use anywhere MasterCard is accepted. Unfortunately, these cards are non re-loadable and are not able to be used at an ATM. You may find yourself needing to check the balance.
Here is How:
- You can call 24/7 Customer Service at 1.800.680.5938
- You can go online to www.getcardbalance.com
Helpful Mastercard Vanilla Facts:
- Vanilla cards are available both as prepaid gift cards and reward cards
- Cards are non-reloadable and non-returnable
- Pin number is not required with this prepaid
- Available Amounts: $25-$50-$100
- May not be used for reoccuring billing
NOTE: In compliance with federal law, card holders will experience a recurring $2.50 monthly service charge beginning during the 7th month following purchase activation. *Effective on Vanilla cards purchased after 9/22/2010. Please View Cardholder Agreement for specific inquiries.
our customer gave us his card # for a purchase but we can not process. Online shows the account History has $100.00 and the card has been registed on line and says card can be used for purchases immediately.
Bonnie,
Is this purchase being made online? If so the customer may need to register a name and address with Customer Service.
Hopefully this helps. If not please let us know and we can be of further assistance to you.
May this card this be used to make purchases online?